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Privacy Policy for Dubai Ice Baths

Last Updated: 25-10-24

Dubai Ice Baths ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website at dubaiicebaths.ae. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information
When you place an order, contact us, or interact with our services, we may collect personal information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Delivery Address
  • Payment information (processed securely by our third-party payment processors)

1.2 Non-Personal Information
We may also collect non-personal information through cookies, web beacons, and other tracking technologies, including:

  • Browser type
  • Device information
  • IP address
  • Geographic location
  • Usage data (e.g., pages viewed, time spent on our website)

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your rental orders, including shipping, invoicing, and payment processing.
  • Customer Support: To respond to your inquiries and provide customer service.
  • Communication: To send updates about your order, promotions, or other relevant information.
  • Improvement and Personalization: To improve our website, services, and customer experience by analyzing usage patterns.
  • Legal Compliance: To comply with applicable laws, regulations, or legal processes.

3. How We Share Your Information

We respect your privacy and will not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with third-party providers (e.g., payment processors, shipping companies) as needed to fulfill your orders and deliver our services.
  • Legal Obligations: We may disclose your information if required to do so by law or in response to legal processes, such as a court order or government request.
  • Business Transfers: If Dubai Ice Baths is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We employ industry-standard security measures, including encryption and secure server hosting, to safeguard your data. However, please understand that no security system is entirely foolproof, and we cannot guarantee the absolute security of your information.

5. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage or disable cookies through your browser settings, although doing so may affect your ability to use certain features on our website.

7. Your Rights and Choices

You may have certain rights regarding your personal information, subject to local data protection laws:

  • Access and Correction: You may request access to or correction of your personal information.
  • Deletion: You may request the deletion of your personal data, although certain data may be retained for legal or operational purposes.
  • Opt-Out of Marketing Communications: You may opt out of receiving promotional emails by following the unsubscribe link in our emails. Please note that even if you opt out, we may still send you non-promotional communications regarding your orders or transactions.

To exercise these rights, please contact us at the contact information provided below.

8. Links to Other Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy practices, or security of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

Dubai Ice Baths reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on our website with the "Last Updated" date. Your continued use of our website or services after changes to this Privacy Policy constitutes your acceptance of those changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Dubai Ice Baths
Email: info@dubaiicebaths.ae
Phone: +971 52 317 4087

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